![]() ![]() ![]() I was elated the evening they contacted me telling me the key was ready and they could begin the decryption process, but couldn’t access the machine. ![]() I was not going to pay the crooks! I have to admit there were a few times in the four days after first contacted them when I became skeptical and felt they were going to walk away with the large amount of cash I had paid and give me nothing in return, but it's very hard to think straight after being attacked like that and not eating for the four days due to stress. There was more than 30 years of documentation that was completely useless and in a desperate attempt to recover the last 30 plus years of our lives I contacted FDR through a search on Google. I did have a nine month old backup of my data but she had no backup what so ever. The attack encrypted all files on her machine and all the files that were shared to her through the LAN on my machine. My wives’ machine was hit with ransomware on the day after Christmas. As you can imagine we were quite annoying.!In short, it was horrible rollercoaster of emotions and a high price overall (which we hope to never go through ever again) but the FDR team did what they said they would do and for that we are eternally grateful.Thank you!A. And keep in mind that being a foreign company, from the other side of the world, we were rather scared that it was all a lie, and that we were just sending money somewhere blindly and relying mostly on faith.In a week, give or take, the situation was indeed resolved, and we cannot thank FDR team enough for really coming through and fixing it all for us.The various members of the team who talked to us through the days were very helpful although a bit distant – not to their fault as we (the clients) are slowly collapsing for most of the process and for them is just another day at the office – but never stopped replying and reassuring us of their work every time we asked. As a Small Accounting Company in Portugal that deals with enormous amounts of files and information of companies and individuals for the last 16 years, seeing every single piece of data encrypted on the Easters' weekend rocked us to our core.In the few moments after understanding the situation and the repercussions to our company and our clients, we were overwhelmed with an unspeakable anguish and sense of dread.We later learnt from a client who went through such event past summer, about this Australian company that was able to fix their problem rather quickly and so, with no options we decided to reach out to Fast Data Recovery (FDR).I will not lie we are talking about a lot of money money we did not have, as most small businesses and individuals don’t.So, it was hard for us in such a short amount of time to come up with the amounts necessary to get them started on the process of recovery but since it was a matter of either get it, or close the company and go bankrupt, it kind of ended up being priceless (thankfully we also have some friends who were able to lend a BIG and unforgettable hand). ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |